Privacy Policy

1 April 2021

Your privacy is important to Searoop, hereafter referred to as JB Diesch BV. Therefore, we adhere to relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:

  • Clearly define our purposes before processing your personal data through this privacy statement.
  • Store as little personal data as possible, only the data necessary for our purposes.
  • Explicitly request your consent to process your personal data when consent is required.
  • Implement the necessary security measures to protect your personal data. We also require our data processors to comply with these obligations.
  • Respect your rights, such as the right to access, correct, or delete your processed personal data.

Your data is safe with us, and we will always use it appropriately. This privacy statement explains what we do with the information we collect about you through our online store www.searoop.com.

If you have any questions or want to know exactly what we store about you, feel free to contact JB Diesch BV.

Portal Access
Our portal allows you to access a management area where you can set, provide, and modify your preferences for the online store. We track what you have done and when, so there is proof of this.

For this, we use your personal details (name, address), phone number, payment information, billing address, and email address. We need this data due to the contract we have with you. We store this information until the end of our service to you.

Newsletter Subscription
We have a newsletter, and you will only be added to the subscriber list with your consent. In the newsletter, you’ll read news, tips, and information about our products and services.

For this, we use your email address, personal details (name, address), and billing address. This is done based on your consent. We store this information until you unsubscribe from the newsletter.

You can unsubscribe from the newsletter at any time. Each newsletter includes an unsubscribe link.

Contact Form
You can ask questions or make requests through the contact form.

For this, we use your email address, payment details, billing address, and personal details. This is done based on your consent. We store this information until we are certain you are satisfied with our response.

Order Processing
When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to ensure the order is delivered to you. We also receive payment information from your bank or credit card provider.

For this, we use your payment details, email address, gender, billing address, and personal details. This is done based on your consent. We store this information for one year after the completion of your order. Certain customer data is retained longer due to legal tax retention obligations.

Sharing with Other Companies or Institutions
Except for the parties mentioned above, we do not share your personal data with other companies or institutions, except when required by law (e.g., if the police request it due to suspected criminal activity).

Statistics
We keep statistics on the use of our online store, but these data are always anonymized.

Security
The security of personal data is very important to us. To protect your privacy, we take the following measures:

  • Access to personal data is protected with a username and password.
  • Changes to this privacy statement

When our online store changes, we must also update this privacy statement. Always check the date above and regularly see if there are new versions. We will do our best to notify you of changes.

Access, Modify, and Delete Your Data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:

  • Right to access: You have the right to access the personal data we process about you.
  • Right to rectification: You have the right to correct or complete any incorrect or incomplete personal data we process about you.
  • Right to object: You can object to the processing of your personal data and to direct marketing.
  • Right to erasure: You can request that we delete your personal data.
  • Right to data portability: If technically possible, you have the right to have the personal data we process about you transferred to a third party.
  • Right to restriction of processing: In some cases, you can request to restrict the processing of your personal data (temporarily or permanently), meaning we process less of your data.

For your request, we may ask you to identify yourself by submitting a valid identification to ensure that you are the correct person to whom the data belongs. It is important to redact your BSN and photo on the identification.

We will generally comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of individuals or the complexity of the request. If we extend this period, we will inform you in a timely manner.

Filing a Complaint
If you believe that we have not assisted you correctly, you have the right to file a complaint with the supervisory authority, which is the Dutch Data Protection Authority.

Contact Details

Searoop/JB Diesch BV
Keverskerksejaagpad 22,
4338 PZ MIDDELBURG

0118 552710
Info@jbdiesch.nl